Office Manager

Job Location:

This is an office based position, located in our offices at:
11 Gunnels Wood Park, Gunnels Wood Road, Stevenage, Hertfordshire SG1 2BH

Job description:

  • To maintain and enhance the organisations human resources by planning, implementing, and evaluating employee relations and human resources policies, programmes, and practices.
  • Maintain and enhance the organisations Health & Safety
  • Implement the quality management policies across the organization
  • Provide PA support to the Managing Director with day-to-day business requirements
  • Maintain office efficiency by planning and implementing office systems, policies and procedures including research and project-based work to help take the business forward
  • Support the office team in their job to ensure deadlines are met.

Attitudes and Disposition:

  • Will work flexibly and efficiently as part of a team and be able to liaise closely with other team members
  • Must maintain absolute confidentiality and discretion in all related matters to prevent disclosure of information
  • Must always maintain a calm, positive and professional approach when dealing with staff and clients
  • Will maintain a tidy and organised environment conducive to efficient working practices

Core Responsibilities and Duties:

  • Ensure full HR and H&S compliance and accurate records are kept
  • Management of the full recruitment process including sourcing strategy, interviewing, reference checking and making offers to candidates
  • Delivering induction training for both office and factory staff, liaising with their respective departments
  • Ensuring all team members appraisals are conducted and take ownership of the continual updating of the employee handbook
  • Undertake risk assessments and consider how risks can be reduced within the business
  • Conduct research (including internet) and present findings, making recommendations where appropriate to the Managing Director
  • Provide secretarial and administrative support to the Managing Director
  • Arrange flights, visas, and accommodations
  • Screen phone calls, inquiries and requests and direct them to the right person
  • Meeting and greeting visitors
  • Dealing with incoming emails and post
  • Produce documents, briefing papers, reports and presentations
  • Communicate with clients, suppliers and other staff
  • Implement and maintain procedures and administrative systems
  • Schedule and attend meetings and facilitate communication by providing relevant documentation, taking minutes of meetings and following up on actions as required
  • Ensure quality management is in place and the team is following all requirements
  • Undertake ad hoc reports and administrative duties for the wider team as required
  • Line Management of the Customer Services and Company Accountant overseeing their schedules and events calendar to ensure deadlines are being met
  • Support customer service in their work when needed
  • Devise and maintain office efficiency by planning and implementing office systems, policies and procedures

Additional Information:

The post holder is required to contribute to and support the overall aims and ethos of Elecro Engineering.  All staff are required to participate in training and other learning activities and engage actively in the Performance Management Review process as required.

This job description will be reviewed annually and may be subject to amendment or modification at any time after consultation with the post holder. It is not a comprehensive statement of procedures and tasks but sets out the main expectations of Elecro Engineering in relation to the post holder’s professional responsibilities and duties. Elements of this job description and changes to it may be negotiated at the request of either the Managing Director or the incumbent of the post, and it should be noted that the post holder is expected to carry out such duties as may reasonably be required by the Managing Director from time to time.

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